Privacy policy
We are committed to protecting your personal data and verification documents with strong security practices.
Data we collect
- Account data: email, hashed password, phone
- Identity verification: ID number, date of birth, ID and face photos
- Transaction data: amounts, parties, statuses, chats
- Technical data: IP address, activity logs, session cookies
How we use your data
- Operating escrow and wallet services
- Identity verification and fraud prevention
- Dispute resolution and admin decisions
- Notifications related to your account and transactions
Data protection
Passwords are stored hashed. Sessions are protected. ID documents are uploaded to a protected directory. For production, encrypt sensitive files, restrict access, and use HTTPS.
Data sharing
We do not sell your data. We may share with legal authorities on official request only. Payment partners receive the minimum needed to complete transactions when enabled.
Your rights
- View your data from the dashboard
- Request correction of inaccurate data
- Request account deletion per terms while retaining legally required records
Data retention
We retain transaction and ledger records for legally and financially required periods. ID documents are kept for the account lifetime and an additional period after closure per policy.
Last updated: 2026-05-20. See also Terms & conditions.